CHIEF OPERATIONS OFFICER
Norma oversees all Affirmative Action Services provided to Kairos clients. Additional responsibilities include marketing, public relations, administration, as well as both external client training and internal specialist training.
Norma’s prior work experience includes both private industry and public sector management experience. Her private industry includes federal contractor experience. Norma graduated cum laude from Texas State University with a Bachelor’s degree in journalism and business administration. Her Masters is in Counseling.
Norma has made presentations to the San Antonio, North Texas, El Paso and Waco Industry Liaison Groups (ILGs) in addition to presentations at SWARM Regional and National ILG Conferences. Norma presented “Things You Wanted to Know About AAP’s but Were Embarrassed to Ask” at the last SWARM Conference in Dallas and received the second highest ratings of the conference. Norma is a member of the Austin, Waco and San Antonio Industry Liaison Groups.